Return policy

We want you to be satisfied, so all courses purchased on Hellotest can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund.

Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds.

Reasons for denied returns

After 30 days you are no longer eligible for a refund. Please Contact Us before that time.

In some cases restrictions may be applied to your refund. If all course content is used before requesting a refund, a full refund may be denied. Also, if you purchase and return multiple courses over a period of time, refunds may be denied.

Request a refund

Request a refund by filling out the form below. Please let us know, why you want to return the product. This helps us improve our services and is greatly appreciated.