You can either create your account during checkout or create an account on Your Account page by selecting Register. Your user name will be based on your emailaddress, so make sure you use a valid emailaddress.
You can easily change your password by going to Your Account and then select Account Details.
Go to Your Account and then select Addresses. You can update your billing address here.
You can easily change your emailaddress by going to Your Account and then select Account Details.
No you can not. Your user name is based on your emailaddress. You can edit your Display Name on Your Account Details page.
If you think your account has been compromised, change your password immediately by requesting a password reset. If you still think your account is compromised, please Contact Us.
Your privacy is important to us. If you want to delete your account / personal information, please Contact Us. We will ask your confirmation of the deletion. If you accept, we will delete your personal information.
As long as your card is allowed to be used within the UK, yes you can. If for some reason your card is declined, please Contact Us.
Yes you can pay with PayPal. Just select this payment option during checkout.
All prices are stated in Pounds Sterling (£). By entering the checkout process you will be able to pay in your own currency. The exchange rate is automatically set at the time of the checkout by our payment provider Mollie.
There are several possible issues. Check to see if any of the below issues are relevant.
A. Make sure you have entered your personal information correctly. Make sure the information you entered is exactly the same as the information of the card account holder.
B. In case of credit card, check your CVC code and make sure it is correct.
C. Make sure your card can be used for international purchases.
D. Some VPNs may cause problems because the IP address is blocked by our payment provider. Try switching locations or turning of your VPN.
E. Clear you browser cache if problems occur on the checkout page.
After checkout you will receive a receipt per email. You can print this receipt and use it in your own bookkeeping. If you have any questions about your receipt, please Contact Us.
We offer a 30 day money back guarantee on all purchases. If you are unhappy about the courses, please fill Contact Us. We will return the funds to payment method you paid with. We can not return funds to a different account due to security and privacy.
After completing your purchase you will receive immediate access to your courses. All courses are online, so you can start practising immediately.
Yes, all of our courses can be used on all major devices and operating systems. Supported devices are: smart phones, tablets, laptops and desktops. Supported browsers are: Chrome, Edge, Internet Explorer, Firefox, Opera and Safari. Supported operating systems are: Linux, MacOS and Windows.
The Hellotest courses are independently developed to prepare you for aptitude tests. Each course consists of lessons and quizzes. In the lessons you will find an explanation of the different types of questions. Then you will practice by taking quizzes. Quizzes are timed and aim to replicate true aptitude testing. This way you will be optimally prepared for each test.
After purchase you will receive 30 days access to your courses. You can take and retake unlimited quizzes and lessons during these 30 days.
Yes, by clicking on Reset Lesson you can easily reset your progress and retake a quiz.
No problem. We offer a 30 day money back guarantee on all purchases. If you are unhappy about the courses, please fill Contact Us. We will return the funds to payment method you paid with. We can not return funds to a different account due to security and privacy.
Our courses are meant to prepare you for jobs at large corporations. As such our materials are aimed at graduate level but are suitable for both lower and higher education. Through our unique course system with lessons and quizzes almost everyone can prepare for their aptitude test. Our courses increase in difficulty so you start slow and easy and work up to the hardest questions.
All course materials are developed by our team of experts. Our experts have been teaching and training students and professionals for years. All materials are developed in-house and are made to measure to optimally prepare you for your aptitude test.
For most aptitude tests you will need at least four to six hours preparation time to take all lessons and quizzes. We advise at least two seperate learning moments during your preparation. By dividing your preparation over at least two days or dayparts you will better remember all you have learned.
Is your question not answered? Please contact us with the form below and we will contact you as soon as possible. Please consider it may take up to two business days to reply to your enquiry.